FAQ
What kind of payments do you accept?
The Peters Valley Gallery's online store accepts the following payment types: American Express, Apple Pay, Diners Club, Discover, Google Pay, JCB, Mastercard, PayPal, Shop Pay, Venmo, Visa.
A 6.625% sales tax will be added to NJ sales. Orders will not be shipped until payment is received.
Do you accept custom orders/commissions?
The Peters Valley Gallery online shop features selected items from our physical store, but does not encompass all we have to offer in person. If you see something you like, but it is just not right, or you are looking for a specific item, please contact us directly. We will gladly try to accommodate your request whether it be locating other items in-store or creating a custom order.
Purchasing Exhibition Work
Please note that all online and in-person purchases of Exhibition work while the show is up will remain in the gallery until the show's end date. After the show's end date the work can be picked up or shipped to you.
What is your Shipping Policy?
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General Shipping Rates are calculated based on order total:
| Total Order | Â Shipping Charge |
| Up to $50.00 | $10.00 |
| $50.01 - $100.00 | $12.00 |
| $100.01 - $150.00 | $16.00 |
| $150.01 - $200.00 | $20.00 |
| $200.01 - $250.00 | $24.00 |
| $250.01 and up | FREE |
The shipping prices are for orders shipped within the Continental United States. Alaska, Hawaii, and Puerto Rico or international orders, please call or email for special shipping requirements. Express shipping is available. Please call 973-948-5202 for a specific price quote.
Special Rates apply for: Exhibition Items, Craft Fair Exhibitor Items & other special items. Insurance can be purchased separately through a third-party company Route during checkout. Details are outline through the link:
More about Shipping
What is your Return Policy?Â
If you are unhappy with your purchase from the Peters Valley Gallery for any reason it may be returned for Store Credit within 30 days of the date purchased. Store Credits are valid for one year from the date issued.
Return Policy
What do I do if my merchandise arrives damaged?
If you have Route Insurance on your order, follow the directions sent to you via email when you placed your order. If you chose not to insure your package, please start a claim with the shipping carrier and contact us at 973-948-5202 or email gallery@petersvalley.org. Save all boxes and packing materials. Pictures will be needed for documentation.
If you have any additional questions feel free to call us at 973-948-5202 or email gallery@petersvalley.org.